FTTH Technician

Hillsborough, NC

Full Time

Mid Level - NC Telecom

Mid Level

Job Title: FTTH Technician

Location: Hillsborough, NC

Type: Full time W2 FTTH Technician w/ health insurance, 401k, and PTO

Compensation: piece/component pay. Expected ~$85k annually.

Are you an experienced Fiber-to-the-Home (FTTH) Technician looking for a new opportunity in Hillsborough, NC? We have an exciting position available for a skilled and motivated individual to join our team as a FTTH Technician. This is a full-time position with a focus on delivering high-quality fiber optic services to residential customers.

Responsibilities:

FTTH Installation and Maintenance: Execute fiber optic installations, splicing, and troubleshooting in residential settings. Ensure the delivery of reliable and high-speed fiber services to customers.
Network Testing and Optimization: Conduct thorough testing and quality checks to ensure optimal network performance. Identify and resolve issues promptly to maintain a seamless customer experience.
Customer Interaction: Interact with customers professionally, addressing inquiries and providing education on FTTH services. Ensure customer satisfaction through effective communication and problem resolution.
Documentation: Maintain accurate and detailed records of installations, repairs, and maintenance activities. Provide timely updates and reports to the supervisor.
Safety Compliance: Adhere to safety protocols and guidelines to ensure a secure working environment. Follow industry best practices for the installation and maintenance of fiber optic networks.

Requirements:

Prior FTTH Experience: Minimum of 1 year of hands-on experience in Fiber-to-the-Home installations, splicing, and maintenance. A strong understanding of fiber optic technology and equipment.
Own Work Truck or Van: Must possess a reliable work truck or van capable of carrying a 28' telecom ladder. The vehicle should be well-maintained and meet safety standards.
Technical Skills: Proficient in using fiber optic testing equipment and tools. Familiarity with industry standards and best practices for FTTH installations.
Problem-Solving Skills: Ability to troubleshoot and resolve technical issues efficiently. Strong problem-solving skills and attention to detail.
Communication Skills: Excellent communication and interpersonal skills. Ability to interact professionally with customers and work effectively in a team environment.
Availability: Willingness to work flexible hours and participate in on-call rotations as needed.
No Visa Sponsorship: We do not provide visa sponsorship for this position. Candidates must be legally authorized to work in the United States.

If you are a dedicated FTTH Technician with a proven track record of success, we invite you to apply for this exciting opportunity. Join our team and contribute to the expansion of high-speed fiber optic services in Hillsborough, NC.

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Do you have a vehicle that you can use to travel to each job site? Must be capable of having a ladder rack added to it. Ladder rack will hold a 28' fiberglass ladder. You are reimbursed for use of your vehicle. A truck/SUV/van is required:*

List the telecom providers you have done FTTH work for:*

This is a strenuous job, you will be carrying a 28 ft ladder and climbing ladders, several times a day, out in the field on aerial cable. You may have to work in attics, crawl spaces, etc. You will be working out in the elements (Heat, Rain, Wind, etc.) Are you able to meet the physical demands of the job?*

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How many years have you been installing fiber internet service?*

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